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Florida For everybody in Florida from the Tallahasse down to Orlando into Tampa then straight to Ft. Lauderdale and Miami

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  #1  
Old 07-10-2005, 01:18 PM
kpeng kpeng is offline
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Vista BMW In Pompano Beach, FL = STAY AWAY!!!

Stay clear of Vista BMW in Pompano Beach. They have the absolute worst service department I have ever encountered. Completely rude and idiotic service advisors, the manager could care less, and their technicians are complete morons who aren't in it to help people and are lazy. I had a terrible experience where they tried to screw me out of hundreds of dollars and deny me of warranty-covered repairs. After I had it repaired problem free at Braman BMW in Miami, I emailed the service manager and called several times with no response. Vista BMW = :thumbdwn: :thumbdwn: :thumbdwn: :thumbdwn:

If you're an enthusiast, steer clear of them. They'll blame every little problem on aftermarket parts and refuse to prove it to you.

Link to my original thread:
http://forum.e46fanatics.com/showthread.php?t=273281

-Ken
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  #2  
Old 07-10-2005, 02:11 PM
ilkhan4 ilkhan4 is offline
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Hey, they're not that bad... They DID remodel the front end of my M Coupe for me:



I did get a cool Jetta loaner for 3 months while they fixed it and refused to return my calls, though
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  #3  
Old 07-10-2005, 02:21 PM
2pak 2pak is offline
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wow damn... and they took 3 months to fix it? i know the used car manager at vista, i buy a lot of cars from them at the auction but then again i cant comment on their service etc.
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  #4  
Old 07-10-2005, 09:04 PM
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760list 760list is offline
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Braman is fricken awesome. I go to the one in West Plam and deal with Lawrence, who picked me up from the airport on his day off once and took the 745 in himself. It might help that we have close to 300k in bimmers tho...
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  #5  
Old 07-13-2005, 07:45 PM
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Juker008 Juker008 is offline
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Quote:
Originally Posted by ilkhan4
Hey, they're not that bad... They DID remodel the front end of my M Coupe for me:



I did get a cool Jetta loaner for 3 months while they fixed it and refused to return my calls, though

OMG, BS they didn't do that...did they??? OMG I can't believe that happened, if indeed that is the case. If so, from a fellow MC owner, I feel for you.




Juker008
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BETO - Don't don't send personal messages advertising or soliciting to him. He doesn't like that.

I LOVE DRIVING A PHALLIC SYMBOL

All you people save up to buy 600 horses and all I want in one pony...ONE DAMM PONY. Is that asking too much.

S54 Owners
- S54s BLOW
- S52s get BLOWN
- Stick to the right lane, it was built just for you

My GF has a tattoo of a sea shell on her inner thigh, and if you put your ear next to it you can smell the ocean.

When I die, I want to be embalmed with Nitroglycerin, stuffed with candy, and used as a pinata.

Nick Naylor for President
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  #6  
Old 07-13-2005, 08:45 PM
ilkhan4 ilkhan4 is offline
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Quote:
Originally Posted by Juker008
OMG, BS they didn't do that...did they??? OMG I can't believe that happened, if indeed that is the case. If so, from a fellow MC owner, I feel for you.




Juker008
They did indeed do that. It's a whole ordeal (I posted the whole story on Roadfly awhile back), but their attitude was pretty much "Oh well, you're screwed." Besides offering us $18k for it, they pretty much blew us off. They even had the gall to make the body shop take back the loaner when it was done so I wouldn't come back to the dealership.
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  #7  
Old 07-13-2005, 09:15 PM
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Juker008 Juker008 is offline
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Quote:
Originally Posted by ilkhan4
They did indeed do that. It's a whole ordeal (I posted the whole story on Roadfly awhile back), but their attitude was pretty much "Oh well, you're screwed." Besides offering us $18k for it, they pretty much blew us off. They even had the gall to make the body shop take back the loaner when it was done so I wouldn't come back to the dealership.

Oh man I can't believe that I just want to cry for you.

Since you don't live to far from me; Delray. We should meet up one of these times and do lunch. I'll PM you my info.




Juker008
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BETO - Don't don't send personal messages advertising or soliciting to him. He doesn't like that.

I LOVE DRIVING A PHALLIC SYMBOL

All you people save up to buy 600 horses and all I want in one pony...ONE DAMM PONY. Is that asking too much.

S54 Owners
- S54s BLOW
- S52s get BLOWN
- Stick to the right lane, it was built just for you

My GF has a tattoo of a sea shell on her inner thigh, and if you put your ear next to it you can smell the ocean.

When I die, I want to be embalmed with Nitroglycerin, stuffed with candy, and used as a pinata.

Nick Naylor for President
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  #8  
Old 07-13-2005, 10:03 PM
kpeng kpeng is offline
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sad to see that Vista treats their customers like that.
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  #9  
Old 07-14-2005, 07:51 PM
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BlueM3Racer BlueM3Racer is offline
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I've had a couple good service experiences at Vista with Dino Bellotti. I recommend him as your service advisor if you can make it happen. This week I went to Braman in West Palm b/c they're Dinan Authorized ( I needed an engine software update). They finished my car up the same day and were very efficient with their work. I only had it in for small things, just because i hate going to the dealer in Tallahassee soooooo much. You wanna talk about bad - Capital Eurocars in Tallahassee is bad. If you're out of warranty i'd recommend Redline BMW in Pompano. I had many good experiences with them with my 95 M3.
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  #10  
Old 07-15-2005, 10:09 AM
DOJLEO DOJLEO is offline
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Call BMW of North America and report them! I had a problem with once with South Motors BMW, I couldn't get the service manger to call me and when he did he was rude and hung up on me. I called BMW NA and I got a call from the ower the next day. All my concerns and issues were corrected immediately and i have not had an issue since.
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  #11  
Old 07-16-2005, 05:54 AM
splstats.com splstats.com is offline
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Quote:
Originally Posted by ilkhan4
Hey, they're not that bad... They DID remodel the front end of my M Coupe for me:



I did get a cool Jetta loaner for 3 months while they fixed it and refused to return my calls, though
Your playing around right the they didn't crash your car right?
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  #12  
Old 07-16-2005, 01:53 PM
ilkhan4 ilkhan4 is offline
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Quote:
Originally Posted by splstats.com
Your playing around right the they didn't crash your car right?
They sure did. Here's a picture of a not-so-happy me waiting for the service manager to come out:

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  #13  
Old 07-17-2005, 12:16 AM
splstats.com splstats.com is offline
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Dam that's mess up that they crash your car what did they hit ?
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  #14  
Old 08-01-2005, 11:16 AM
m3charged325i m3charged325i is offline
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so most of you guys recommend braman bmw for service? because i need some motor help
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Now just tagging with some of the other bimmers, or going slow in my 06 gti
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