randystu4317
10-31-2007, 01:26 PM
Here's a funny and strange story.
I ordered a new 2007 Z4 Coupe and had it built to my specs. After about 1.5 months the car came and it was just what I wanted. After about 2 weeks of driving it and putting on about 380 miles, I noticed a small, about the size of the palm of your hand, paint blemish. Seems that they probably didn't clean off all the oil residue on the door panel and when they painted it, the paint didn't take completely. It was hard to see at first but once you saw it, you saw it.
I took it to our dealer and they saw it immediately. Said they could repaint it and all would be fine. Well, if you ever had a metallic paint job done on a car, you can always tell it is a patch paint job. They can just never get the metallic paint to lay the same way and reflect the light the same way.
So I asked for them to take the car back at full price and I would upgrade to a Z4M Coupe. Those two weeks also told me I wanted more power and all the goodies. The dealer was great and so was BMW according to the dealer.
The final deal was I was going to have the Z4 Coupe taken back at full price, and I could purchase the new Z4M Coupe at wholesale costs and and any options I wanted would also be a wholesale costs. So I ordered everything but the HD radio.
Now I am back at the waiting game and should have my car by the end of November or sooner.
I have had new cars from 1984 on and never had a dealer and company do something like this. I am really impressed and pleased with BMW. Now I just hope the new car will not have any problems like that.
randystu4317
I ordered a new 2007 Z4 Coupe and had it built to my specs. After about 1.5 months the car came and it was just what I wanted. After about 2 weeks of driving it and putting on about 380 miles, I noticed a small, about the size of the palm of your hand, paint blemish. Seems that they probably didn't clean off all the oil residue on the door panel and when they painted it, the paint didn't take completely. It was hard to see at first but once you saw it, you saw it.
I took it to our dealer and they saw it immediately. Said they could repaint it and all would be fine. Well, if you ever had a metallic paint job done on a car, you can always tell it is a patch paint job. They can just never get the metallic paint to lay the same way and reflect the light the same way.
So I asked for them to take the car back at full price and I would upgrade to a Z4M Coupe. Those two weeks also told me I wanted more power and all the goodies. The dealer was great and so was BMW according to the dealer.
The final deal was I was going to have the Z4 Coupe taken back at full price, and I could purchase the new Z4M Coupe at wholesale costs and and any options I wanted would also be a wholesale costs. So I ordered everything but the HD radio.
Now I am back at the waiting game and should have my car by the end of November or sooner.
I have had new cars from 1984 on and never had a dealer and company do something like this. I am really impressed and pleased with BMW. Now I just hope the new car will not have any problems like that.
randystu4317