View Full Version : Hello? Autogeek? Hellllloooooo?


IppoJ
09-26-2007, 11:34 AM
After a burst of fantastic customer service I can't seem to get in touch with anyone at Autogeek.
I was shipped a free MF towel with one of my orders and it is like heaven so I wanted to order more but I can't find them on their site.
I emailed=no reply
I tried calling (x3) left a message once and got voice mail two more times.

I also pm'd Rob with a couple questions w/o a reply.
qué

E36M34life
09-26-2007, 04:18 PM
Did you do all that withing an hour, or over a span of a couple days? If it hasn't been more then an hour or two, relax. If its been a couple days, then yeah thats pretty effed up. Let us know either way and when they do get back to you because I hate that kinda shi*.

IppoJ
09-26-2007, 04:24 PM
Did you do all that within an hour...
:laugh I'm not that impatient!
No the first pm was 8/28 all the way to the last phone call this morning.

nickdeck
09-26-2007, 04:54 PM
I think I remember reading on their site that they were moving to a new building. That might have something to do with it. :dunno

Meghan@autogeek
10-03-2007, 01:13 PM
After a burst of fantastic customer service I can't seem to get in touch with anyone at Autogeek.
I was shipped a free MF towel with one of my orders and it is like heaven so I wanted to order more but I can't find them on their site.
I emailed=no reply
I tried calling (x3) left a message once and got voice mail two more times.

I also pm'd Rob with a couple questions w/o a reply.
qué
IppoJ, sorry you have had trouble getting ahold of us, all emails are answered within 24 hours. I will give you my personal email and extension so you can contact me directly. I will take care of it for you.
meghan@palmbeachmotoring.net
1-800-869-3011 ext 207

Thank you!

Ryan328i
10-03-2007, 02:05 PM
Autogeek normally has great customer service, some of the best I've exprienced anywhere. I'm sure they'll make it up to you.

IppoJ
10-03-2007, 02:36 PM
IppoJ, sorry you have had trouble getting ahold of us, all emails are answered within 24 hours. I will give you my personal email and extension so you can contact me directly. I will take care of it for you.
Thank you!
Thank you, I appreciate that. I finally got an email from Dwayne and I bought the last four MF towels you had. :)

Autogeek normally has great customer service, some of the best I've exprienced anywhere.
I agree, that's why I posted. For the record I wasn't bitching, just asking.

Meghan@autogeek
10-05-2007, 09:11 AM
Thank you, I appreciate that. I finally got an email from Dwayne and I bought the last four MF towels you had.


I agree, that's why I posted. For the record I wasn't bitching, just asking.
If you do not get what you should, then you should complaint, always give us a call directly and we will make it right for you.
Thanks