long story short...their E46 kit came out about a year ago and jeff tells me it's ready. i drive down and pay $6,000.00 for it.


after its installed, i find out that there's no software or injectors. drive a few miles and boom, check engine light.

i talk to osh, he says he'll transport my car down and finish the job. they have my car for about a month. i get it back, boom, check engine light. get it dynoed...horrible air/fuel.

they tell me they're working on it and will send me an update when its ready. months go by and my car gets worse. they send me to dynospot and give me an update. but still...check engine light.

osh says he'll come up here to tune it but got too busy and that never came through....

osh offers to transport my car down again and says he'll need it for 5 working days. well...i get my car back and what do you know check engine light...AGAIN!!!

now they've always been courteous to me which is partly why i kept letting them tune my car...

but now it's been almost a year and i'm frustrated. they're working on everyone elses' car but mine. now osh says he wants my car again for 3 or 4 weeks....

i've asked for a refund because i think thats fair. i paid for a completed kit and i never got it. although osh has spent money of his own to transport my car down and stuff but that really wasn't my fault.

help me out here guys...give them a call or something

matt's been really cool there too

818-778-6106

i am seriously unhappy with all this waiting i just want the kit outta my car and a refund. if you think a refund is unreasonable please let me know...osh says its unreasonable.

you've been more than patient. tell them to pull the s/c off and give you a refund.

is it just me, or does RMS insist on selling a product that they have no software for?

Originally posted by DSK M3/4
you've been more than patient. tell them to pull the s/c off and give you a refund.

is it just me, or does RMS insist on selling a product that they have no software for?

thats what i asked for...osh said no

sorry to hear that. I think its time to lawyer up

yet another horror story about rms.

This doesn't seem to be an isolated case. How the hell do these guys stay in business? :dunno

Originally posted by Def
This doesn't seem to be an isolated case. How the hell do these guys stay in business? :dunno

Because believe it or not, the internet does not provide the majority of a business' customer base. Most people still go to the places with the flashy color ads and articles in the magazines. Only the minority of customers check online for a company's track record and success/failures.

Originally posted by NickG
Because believe it or not, the internet does not provide the majority of a business' customer base. Most people still go to the places with the flashy color ads and articles in the magazines. Only the minority of customers check online for a company's track record and success/failures.

That's a good point.

"A fool and his money are soon parted."

wow.... or call the BBB??? and file a complaint?

Jerry