97M3SDN
05-17-2007, 04:01 PM
Just to let everyone know never ever use customwheels.com
I placed an order on April 16 and nothing but trouble since placing that order. My initial order on Beyren rims, I was told the back rims were on back order and might take 1-2 months. I wasn't told this till about 1 week later.
I then checked and placed an order for different wheels, only to be told the back rims were no longer manufactured. I was told this one week after placing that order.
On 5-3-07, the sales manager tells me he has some chrome M3 rims, so I agree. I then findout 1 weeks later that he is waiting to get the rims from another warehouse.
On 5-10-07, they tell me the wheels have been shipped and that they shipped them via the Post Office at a tune of $200. It is now 5-17 and No wheels or rims.
Serves me right to not use Tire Rack. Tire Rack always came thru for me however they do not budge when you try to go wider on your tires. So I figured that Customwheels would accomodate me...WRONG
The crappy thing is that I was charged from the very first day. The rims I finally agreed on were cheaper then the Beyren's and they told me I would receive a refund adjustment check. I took a look at the invoice and saw that they switched tires on me which brought the cost back up and boosted the shipping from $150 to $200.
I tried to speak to the manager who is Scott Dale and now he is to busy to speak to me. They will only tell me your order was shipped and you will receive another email.
Just sharing a terrible ordering experience!!!:(
I placed an order on April 16 and nothing but trouble since placing that order. My initial order on Beyren rims, I was told the back rims were on back order and might take 1-2 months. I wasn't told this till about 1 week later.
I then checked and placed an order for different wheels, only to be told the back rims were no longer manufactured. I was told this one week after placing that order.
On 5-3-07, the sales manager tells me he has some chrome M3 rims, so I agree. I then findout 1 weeks later that he is waiting to get the rims from another warehouse.
On 5-10-07, they tell me the wheels have been shipped and that they shipped them via the Post Office at a tune of $200. It is now 5-17 and No wheels or rims.
Serves me right to not use Tire Rack. Tire Rack always came thru for me however they do not budge when you try to go wider on your tires. So I figured that Customwheels would accomodate me...WRONG
The crappy thing is that I was charged from the very first day. The rims I finally agreed on were cheaper then the Beyren's and they told me I would receive a refund adjustment check. I took a look at the invoice and saw that they switched tires on me which brought the cost back up and boosted the shipping from $150 to $200.
I tried to speak to the manager who is Scott Dale and now he is to busy to speak to me. They will only tell me your order was shipped and you will receive another email.
Just sharing a terrible ordering experience!!!:(