tghuwalewala
04-04-2007, 09:57 AM
I purchased the vehicle Certified Pre-Owned with 6,700 miles in March 2006. Since December 2006 until now the car has been back five times to the local dealer for attempts at resolving the continued brake squeal heard from the front of the vehicle. At the 5th attempt BMW Technical Service was involved and attempted to resolve the issue with some form of squeal grease - the noise, once again, is back. This is in addition to having to have the Steering Rack and Sunroof replaced (under warranty) due to defects.
This is my third BMW and I have had a number of issues with my previous two (both purchased new). I have no desire to switch to another automaker - but this sequence of events may force me to do so...
I'm looking for suggestions regarding resolution of the squeal issue, ideas for dealing with the local dealer, and input regarding successes with handling similar issues with BMW directly. The local dealer has continued to request that I work through him - I however feel that it's his way of not getting penalized by BMW for not having resolved the issue sooner.
This is my third BMW and I have had a number of issues with my previous two (both purchased new). I have no desire to switch to another automaker - but this sequence of events may force me to do so...
I'm looking for suggestions regarding resolution of the squeal issue, ideas for dealing with the local dealer, and input regarding successes with handling similar issues with BMW directly. The local dealer has continued to request that I work through him - I however feel that it's his way of not getting penalized by BMW for not having resolved the issue sooner.