View Full Version : Importcarparts.com -> NIGHTMARE


jhleung
01-30-2003, 02:31 PM
I bought something from import car parts once and REFUSE to EVER patronize that sleazy outfit again. I ordered a Bosch part by part number. When I received the part, I discovered that they had shipped me a DIFFERENT Bosch part. Import car parts told me that the part they shipped me superceded the part number that I ordered. I consulted the Bosch book and this was simply not true. Then I called Bosch HQ in the States and talked to their tech advisors....and BOSCH themselves told me that the two part numbers are NOT equivalent.....

When I called import car parts again they basically said, "Too bad, this is what we have on file as a replacement." Then when I told them I wanted to return the part they told me I would have to pay a restocking fee. When I told them I didn't think I should be subject to the restocking fee, they yelled at me over the phone, calling me an "IGNORANT F**K". I'm sorry but this place just plain stinks. Never again. I filed a complaint with the Better Business Bureau. :mad: :mad:

Please note this place is actually Top End Performance dba importcarparts.com

332 RustBucket
02-01-2003, 01:21 PM
You should rate them on reselleratings.com. You would have to setup an account but it might make a couple of people leary of purchasing there. Then, send them an email with a link showing them. They might come clean with you??? Just be very specific about what happened. Nothing worse than someone who had a problem just saying that THEY SUCK!!! HeHe;)