View Full Version : This is seriously some GREAT customer service...


jrhaile
08-31-2006, 08:35 PM
No-we had a few extras lying around.
Sincerely,
Mel Abrahams
Abrahams Motorsport
www.abrahamsmotorsport.com

----- Original Message -----
From: James Haile
To: 'Mel abrahams'
Sent: Thursday, August 31, 2006 12:01 PM
Subject: RE: Help Me Mel!


YES I DID! Thank you VERY VERY MUCH MEL! You sure you don’t want me to pay you for it? I honestly do not mind.




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From: Mel abrahams
Sent: Thursday, August 31, 2006 7:32 AM
To: James Haile
Subject: Re: Help Me Mel!



Hi James-

Did you receive the cap?

Sincerely,
Mel Abrahams
Abrahams Motorsport
www.abrahamsmotorsport.com

----- Original Message -----

From: James Haile

To: 'Mel abrahams'

Sent: Wednesday, August 23, 2006 1:32 PM

Subject: RE: Help Me Mel!



Don’t worry about the logo, since I didn’t have any put on. And Mel, wow this is unbelievably GREAT service.



Address is:







Thanks again and I can not thank you enough, seriously. I drove around all morning looking for it since I sent you the original e-mail and all I found was a BBS cap LOL



James




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From: Mel abrahams
Sent: Wednesday, August 23, 2006 8:36 AM
To: James Haile
Cc: Mel Abrahams
Subject: Re: Help Me Mel!



Hi James,

The caps fit only one way-there is a small indentation on the wheel that matches a small "bump" on the cap-the indentation and "bump" must line up and it will snap on tight.You will need to use the tool to remove the cap.

Give me the address to mail you the cap no charge (with logo).

Sincerely,
Mel Abrahams
Abrahams Motorsport
www.abrahamsmotorsport.com

----- Original Message -----

From: James Haile

To: 'Mel Abrahams'

Sent: Wednesday, August 23, 2006 11:20 AM

Subject: Help Me Mel!



I ordered those Kopi’s from you and one of my caps came off somewhere. It wasn’t fitting real well anyways but I thought I made it stay by putting a tiny piece of hotglue on the backside of the wheel, but when I drove to work today, it’s now gone L How much for a replacement cap?



James