McLaren
04-07-2006, 03:27 AM
Brought 7 to Autobahn for Inspection 1 at $380 on CPO car. The service tech said in 4 hours I could pick it up. Well the valve cover, the power steering, and the torque seal was leaking. So $50 extra, all should be fixed. A week later and several excuses of parts that needed to be ordered, I get a call to pick up the car. Do so. Go out of town for a week and leave the car in the garage. Saturday morning going to lunch on a spring day put it in Sport. Funny sound and rough feel. Pull over to put it in park, no go. No neutral, no reverse, no nothing, but dash says sport 4th gear. Call Fort Worth Autobahn and explain as my foot holds the brake and can not get out of the car. Drive directly there and tell them to give me a loaner immediately. Two minutes later we were off to lunch in a dirty X5, as he says on Monday you should be good to go.
On Monday get a call, service needs to order part, will be done Tuesday morning. Tuesday afternoon the service guy calls and says the car works fine and the work is done, BUT as the tech was test driving a lady rear ended it as he sat at a light.
I said "That is funny, so when can I pick up the car". The service guy says " I wish I was joking". Then I say "This is bull shit, first you screw up a service, then wreck the car?" He says you can come look at the damage any time.
Took some pics and got an estimate from GTI that fixed my Porsche and an Audi. Some car guys said I should inquire about a Reduction in Value Compensation. I did. State Farm initially said no problem then said I was required to supply the value reduction for them to verify.
What do you guys think the loss of value would be today for a '01 740i with 56k and a clean car fax compared to one with a bad car fax?
On Monday get a call, service needs to order part, will be done Tuesday morning. Tuesday afternoon the service guy calls and says the car works fine and the work is done, BUT as the tech was test driving a lady rear ended it as he sat at a light.
I said "That is funny, so when can I pick up the car". The service guy says " I wish I was joking". Then I say "This is bull shit, first you screw up a service, then wreck the car?" He says you can come look at the damage any time.
Took some pics and got an estimate from GTI that fixed my Porsche and an Audi. Some car guys said I should inquire about a Reduction in Value Compensation. I did. State Farm initially said no problem then said I was required to supply the value reduction for them to verify.
What do you guys think the loss of value would be today for a '01 740i with 56k and a clean car fax compared to one with a bad car fax?