Will somebody please get Global's parts dept to ANSWER THE PHONE!

For the love of God, I want to give you large sums of money for parts I can't get anywhere else!!!

I'm this close to calling Hank Aaron...

I get that too sometimes. Just keep calling.

Carter

Call Hank Aaron

Mid-day? Good luck. We only ever call them when they open early in the morning for the same reason.

Have you tried dialing the operator, and having her send you to the parts desk?

Mid-day? Good luck. We only ever call them when they open early in the morning for the same reason.

Have you tried dialing the operator, and having her send you to the parts desk?

I've called 4 times over 2 days. They are nice guys, but SUCK at answering the phone.

Call Hank Aaron
Hank Aaron is racist against whitey. Very lame.

Will somebody please get Global's parts dept to ANSWER THE PHONE!

For the love of God, I want to give you large sums of money for parts I can't get anywhere else!!!

I'm this close to calling Hank Aaron...


PM Sent

You rock LEA. Thanks.

No problem!

Manditory "GLOBAL SUCKS" post....because they do.

Manditory "GLOBAL SUCKS" post....because they do.

+1, I hate Global

+1, I hate Global

How did they do you wrong, Nick?

Manditory "GLOBAL SUCKS" post....because they do.

Their parts department is great. Or used to, because they stopped any form of discount, BMWCCA or not.

Florian

Florian... 98 M3?

autox daily driver? the mazda is no more?

wasssup?

You know I was just over there the other day and I got no help whatsoever. But then again, I'm a 19 year old kid checking out a brand new $88,000 750Li. So whatever...

That car was amazing though...a real piece of art. A lot of car for the money. I also know someone who works there. Never met him but I know he works there. It's this girl's dad...lemme know and I'll hook you up with his number...

You know I was just over there the other day and I got no help whatsoever. But then again, I'm brown.
fixed

+1, I hate Global

I hate Global because Nick hates global. :)

fixed

:lol

Florian... 98 M3?

autox daily driver? the mazda is no more?

wasssup?

Daily driver plus whatever else :)

It is a 98 M3/4, estoril blue of course with about 50,xxx miles on it. It needed a bit of reconditioning to get it up to my standards but mechanically is pretty perfect. Paint is in good condition too. No wrecks. I bought it from DC area. I got a good deal for it so it was worth. Now is at HMS getting some decent suspension and other small things.

Mazda will be around until I am done with getting the M3 ready for daily driving. After that no more. I would love to keep it but 3 cars is a bit much :)

Florian

fixed
:rofl

Manditory "GLOBAL SUCKS" post....because they do.

I used to go to Nalley (when it was Chris). They always seemed to do a good job, I just hated my SA, Cheryl Grimm. She has since moved to North Point Motorcars' Service Dept. Because of her I went to Global and have had mixed results. My SA there, Steve Andrews, started out pretty good but has had a bit of 'tude with me the last couple times. So now I don't know where to go. It seems to me the SA you get has more bearing on your service experience than the dealer itself. Warranty runs out in July so I'll prob. start going to Performing Imports. I still have some warranty issues to clear up though--any suggestions on a SA/Dealer?

I hate Global because Nick hates global. :)

Thanks Asma. The entire place just seems rude. Without the help of teh amazing Bret myself or my car wouldn't have gotten any help. If anybody really wants details just PM me. This is a HUGE reason as to why I am considering an r32 or a chipped 2.0T A3 - because Jim Ellis is an AWESOME dealership. Anybody that can hook me up there let me know ;)

There is no such thing as a part you can't get anywhere else.

There are a MILLION places to get autoparts online. Often they are exactly the same parts you'd get at the dealer, just direct from the OEM to the retailer rather than OEM => BMW => Dealer => you.

I like www.rockauto.com personally.

Matt

There is no such thing as a part you can't get anywhere else.

There are a MILLION places to get autoparts online. Often they are exactly the same parts you'd get at the dealer, just direct from the OEM to the retailer rather than OEM => BMW => Dealer => you.

I like www.rockauto.com personally.

Matt


Not true Matt.:nono You cant get a key from anywhere but the dealer. And that is what I needed.

Believe me, i don't go there unless I have to.

Thanks Asma. The entire place just seems rude. Without the help of teh amazing Bret myself or my car wouldn't have gotten any help. If anybody really wants details just PM me. This is a HUGE reason as to why I am considering an r32 or a chipped 2.0T A3 - because Jim Ellis is an AWESOME dealership. Anybody that can hook me up there let me know ;)


I have to believe your being funny about Jim Ellis? Since they have been known to void a warranty on hear say or if you chip your S4 etc. Jim Ellis has the rep of one of the WORST VW/AUDI/PORSCHE dealers in the states. Friends who have owned all 3 had only negative things to say about their relationships with the dealer.

The few times I have shopped cars at JE Porsche and Audi, the salestaff acted like the stereotypical used car salesman from the 80's that I would never do business with them.

Global sucks too as they voided my warranty on my 95 M3 back in 97 when I only had a chip and club racing sticker on the window. The car was otherwise bone stock. They claimed the extra power from the chip broke the diff. I had a lawyer speak with BMWNA and they sent techs to check and fix my car at another dealership. Total bullshit.

Mike

Jim Ellis has the rep of one of the WORST VW/AUDI/PORSCHE dealers in the states. Friends who have owned all 3 had only negative things to say about their relationships with the dealer.
I, too, have a friend who has less-than-flattering things to say about JE's service department.

I have to believe your being funny about Jim Ellis? Since they have been known to void a warranty on hear say or if you chip your S4 etc. Jim Ellis has the rep of one of the WORST VW/AUDI/PORSCHE dealers in the states. Friends who have owned all 3 had only negative things to say about their relationships with the dealer.

The few times I have shopped cars at JE Porsche and Audi, the salestaff acted like the stereotypical used car salesman from the 80's that I would never do business with them.

Global sucks too as they voided my warranty on my 95 M3 back in 97 when I only had a chip and club racing sticker on the window. The car was otherwise bone stock. They claimed the extra power from the chip broke the diff. I had a lawyer speak with BMWNA and they sent techs to check and fix my car at another dealership. Total bullshit.

Mike


Paging DaneA4 to thread eleventybillion. I was recently up there and the sales people were amazingly helpful. I also know a few guys in the service department who are willing to help an interested customer get around some of the warranty issues. Oh well :help

Not true Matt.:nono You cant get a key from anywhere but the dealer. And that is what I needed.

Believe me, i don't go there unless I have to.
Touche.

On the other hand, older BMW keys (and most BMW bike keys up to now) could be cut by hand, no problem. :dunno

Matt

Touche.

On the other hand, older BMW keys (and most BMW bike keys up to now) could be cut by hand, no problem. :dunno

Matt

You must have a very strong hand:D

You must have a very strong hand:D

:rofl :rofl

You must have a very strong hand:D
Well he is single.. :)

You must have a very strong hand:D

I could take this comment and run with it, but I'll keep this thread PG rated for the kiddies. ;)

Well he is single.. :)

Niiiice! Not where I was going, but you did me proud...I'm tearing up! :(

Well he is single.. :)

Perfect. Just perfect. :handclap

Perfect. Just perfect.
Yeah, you're single too, "Mr. Shaky"... :devillook


:rofl

Yeah, you're single too, "Mr. Shaky"... :devillook


:rofl

So, he DID pay that blonde girl to act the part of his g/f and go by the name "Debra"!! We placed bets...

So, he DID pay that blonde girl to act the part of his g/f and go by the name "Debra"!!
I wouldn't know. Never met her. :dunno

I only know he's not married, that's all. :paranoid:

So, he DID pay that blonde girl to act the part of his g/f and go by the name "Debra"!! We placed bets...

We have since had a falling out...but she was my real girlfriend for quite some time. :(

I just went up to global this weekend. We saw some tires sitting outside the shops and were wondering if theyd let us buy em off them. But no :(

We have since had a falling out...but she was my real girlfriend for quite some time. :(

Awww I'm sorry. I thought you'd been spending quite a bit of time on here recently. Didn't want to say anything. Now you and Brett can go looking for skanky, I mean, classy ladies together. :D

Awww I'm sorry. I thought you'd been spending quite a bit of time on here recently. Didn't want to say anything. Now you and Brett can go looking for skanky, I mean, classy ladies together. :D

All the skanky "ladies" we need are located right here.... :shifty


I kid...!!! :laugh

All the skanky "ladies" we need are located right here.... :shifty


I kid...!!! :laugh

I'll let Lea and Anna know you said so:evil2 You really shouldn't refer to them as such.

ooooooooooooooooo burn. But ya, on the subject of Global does ANYONE know where those used tires go. They were in perfect condition. And My friend goes through tires so often probably every 2weeks- 1 month.

I'll let Lea and Anna know you said so:evil2 You really shouldn't refer to them as such.

Hmmmmmm......I guess there are exceptions. Well, at least one. :shifty

Hmmmmmm......I guess there are exceptions. Well, at least one.
True... Lea does seem rather nice. :)

:devillook






:rofl

True... Lea does seem rather nice. :)

:devillook






:rofl

Wow, you're bad. :nono

:rofl

Wow, you're bad.
I told you: I'm a professional. :suave

Don't try this at home. :cool

I live in Duluth but opt to go to Global over United when I have things to do in that area. For most items as they are cheaper than United which is literally 5 mins away from me. United pays me no mind even though all I want is to barter money for parts. The counter is never manned and those counter chics are always chit chatting instead of simply helping me by calling the parts dude. For some reason, Mr. Parts dude is always in the back.

There was one guy at Global who "rocked." He's no longer there though...he was a cool guy!!

Then again, in this industry no one is 100% in my book and I am not difficult (seriously, I have worked retail before and know it's no fun). My opinion here applies to online vendors and local vendors/shops as well.

Edit: Jawdie is the only local person who does me right 100%

The few times I have shopped cars at JE Porsche and Audi, the salestaff acted like the stereotypical used car salesman from the 80's that I would never do business with them.
Mike

:werd: Before I bought my M3 I toyed with a Boxster or 911. When I went to Jim Ellis they were all over me like a cheap suit the entire time I was on the lot. When I finally get the cabbage for a Porsche I'll be going to Hennessy.

I live in Duluth but opt to go to Global over United when I have things to do in that area. For most items as they are cheaper than United which is literally 5 mins away from me. United pays me no mind even though all I want is to barter money for parts. The counter is never manned and those counter chics are always chit chatting instead of simply helping me by calling the parts dude. For some reason, Mr. Parts dude is always in the back

My experience has been pretty good at Gwinnett united, never had to wait for someone to get ot the counter and they usually are helpful even though they never have any part i need in stock. But that is normal these days for any dealership.

When I moved to Atlanta in 95, Global parts kicked ass. Think the partguys name was Mike, good prices, they matched any advertised dealer price on parts etc. Never had a complaint. After they moved locations, good service disappeared and their service manager is still the only person who I have ever wanted to cut into 3inch squares.

Mike

and their service manager is still the only person who I have ever wanted to cut into 3inch squares.

:lol :lol :lol Damn, that is some serious HATE!

That's funny b/c when I went to global, they claim to have won something like the "Best Dealership in America" for the past 2 years...Their parts department sux...not open on saturdays...

That's funny b/c when I went to global, they claim to have won something like the "Best Dealership in America" for the past 2 years...Their parts department sux...not open on saturdays...

I don't know what you are talking about, but Global's part dept. is open on Saturdays from 8-4pm. They close earlier than the weekdays.

That's funny b/c when I went to global, they claim to have won something like the "Best Dealership in America" for the past 2 years...Their parts department sux...not open on saturdays...

That's one of the things I hate about Global. They just about force you to give them all "fives" on those gay phone surveys, even if you don't feel you got "five" level of service. I'm really thinking of going back to Nalley now that the SA I didn't like there has left.

I have had this exact problem with Global a TON of times. It's allways after 3pm too. I have bothered them the main operator there untill she physically went the found someone.

If any of you call the parts dept and dont get someone, ask I talk to a manager...

If I need a whole bunch of parts and don't mind waiting, it's just a short trip up I-75 to BMW of Chattanooga (http://www.bmwofchattanooga.com/). They offer 20% off parts to Peachtree Chapter BMW CCA members. Call the parts department and ask for Brian Scroggins. :thumbup:

Global still gets my business if I need a part quickly. They're the nicest bunch of guys, but their upper management hamstrung them when they stopped offering 15% off list to CCA members. :thumbdown