I recently ordered a set of Toyo T1R tires from edgeracing.com. On their website, it says the tires are in stock and shipping will begin on Jan 2 (I placed my order on Dec 30). It's been 2 days, I have yet to receive anything from them. I have made a couple of phone calls to their customer service, but was always put on hold forever.

For those of you who have experience with them, are they always like this? Should I cancel my order and ask for my money back immediately?

I ordered a set of T1S tires from them a while ago. They were super fast and I had no problems at all. I would keep trying to call the customer service department.

Jason

I ordered a set of T1S tires from them a while ago. They were super fast and I had no problems at all. I would keep trying to call the customer service department.

Jason

Thanks for your reply

Did you receive an email containing shipping information after they shipped your order out?

My GF and I ordered wheels/tires through them. Customer service was sketchy but shipping prompt once they were in stock. Shipper damaged a wheel and they replaced it no problem. I'd consider using them again if I wasn't in any type of hurry.

I was able to get ahold of someone at their customer serivce department yesterday. Turns out, the rears I ordered were not in stock (although their website shows they are, and I received no email notification), and that they had to order from Toyo. I wouldn't have known it if I didn't call the 21st time...

I don't think I will order from them again.