My Premium sound system is not sounding so premium lately. My car was recently stolen and upon recovery required replacement of the entire electrical wire harness and the woofers (under seat) When I got the car back from the dealer, the bass from the newer and "Better"(compared to my 02') woofers sounded like they were bottoming out when the bass hit. Prior to the work, this system was very strong, had great highs and lots of deep bass. It now sound like it has a grounding issue. When I returned the car for repair (2 weeks ago) the tech said that the bass sounded normal but the cracking sound from the speakers were due to bad speakers. He replaced two. Upon getting the car back, the same cracking and weak sound is heard througout the car. The bass is still pitiful. I can turn the stereo up to the MAX! and it still is not very loud. Because I already experienced the car stereo system prior to the theft and was extremely happy with it, what I am listening to now is unacceptable and definetly not "PREMIUM". Any advice or input on what this could be? Thank you.

Get the BMW tech to listen to another Premium pack and compare the two...I was going to suggest a grounding issue but they must've checked that...
Good luck anyway, i know not having your music is a pain in the ass...

I have heard of this tale once...The stuff that comes from BMW is soooo good to listen to and set up perfectly for your listening enjoyment. YOu need to take that back to them and tell them you want it to sound like it used to. The Logic 7 system should rock the house.

age old saying tho...never as good as the orignal...

sorry to hear about your beats...

I’m with BMW of North America, LLC. I’m sorry to read of your concern about your 745Li. We are here to work with you and your BMW center. If you would like our assistance, please give us a call at (800) 831-1117 or email us at CustomerRelations@bmwusa.com, and mention Reference #200520300512 so that we can help you more efficiently.

Good luck getting any responses from BMW NA. I was asked to send an email about my issues back on 6/9/05 (they've been "working" with me for over a year) and promptly received an automated reply. That was the one and only communication from/with them. What a great way to make the customer feel listened to, when in reality there is not one human being actually following through with the offer... Come to think of it, you might get better service since you're driving a more recent model BMW, not that that should make a difference.

Good luck. I hope they do in fact work with you on this.