I ordered DEPO's for my E36 about a month and a half ago or so. I got them in and installed them, the next night i realizes that one of the AE rings was half burnt out so after exchanging some emails back and forth they agreed to take my lights back and install "their" AE rings for a reasonable price. When they would get my lights they would charge my C.C and send them back. So i sent them back 2 weeks ago and shot them an email yesterday asking what the status of my headlights are. They replied and said they havnt cashed my check yet (i never sent one). It seems like im not gonna be getting my lights back for a while :( and hopefully they can figure out whats going on with my lights. :confused

Would it not be more helpful to call Matt directly?

Typically, in situations like these, I like to CALL rather than send emails. I am sure they get hundreds of emails .. and your's can get lost in the process.

Good luck

OK well i called them and talked to steve. He said that they shipped them out on friday of last week :redspot so hopefully ill get them on this friday. ill update and get some pics up when they are installed.

OK well i called them and talked to steve. He said that they shipped them out on friday of last week :redspot so hopefully ill get them on this friday. ill update and get some pics up when they are installed.
steve is a good guy, he'll make sure you're set up right

make sure you get the tracking number by phone and that you track the package personally yourself. I used to work in ecommerce and fielded phone calls everyday. I can tell what I can get away with right then and there based on how you sound on the phone. If you're a pushover and willing to believe anything I tell you, I'm going to tell you it was shipped Friday and hope the warehouse actually does ship it sometime soon so that when you call back 2 weeks later, I'll actually have a tracking number for you.

Im not saying umnitza runs his gig like this, but hey its an easy way to blow off a customer and focus on some sales (which brings in $$ while customer complaints only are a pain in the ass). A tracking number takes several seconds to pull up - we mickey moused it back then and didn't even have an internal database of tracking numbers. We would simply access UPS website, type in our shipper account number, and type in your order # as a ref. # and pull up whatever information was available.

Another thing to note - internet fraud is pretty easy to get away with. Customer complaints really dont cause sales to drop. With umnitza's aggressive marketing, brand awareness, competitor attacks, and claimed lowest pricing, he will continue to get sales even if some customers are unhappy. Im not saying he's engaging in fraud, I'm just saying that through the internet, you can get away with not having 100% customer satisfaction.

Agree with some of what you said, but you are dead wrong about the internet and the 100% satisfaction.

We are not an internet company - we have sales from walk ins, dealership referrals, and many many other avenues.

The Internet is just a tool.

We also do NOT run the business like this normally, this is just a bad stretch of growing pains that most companies don't have displayed on the internet for all to see.

I included a return service label in the box so im going to check the tracking number now.

OK i just checked the tracking number and it shows the package has not been shipped :confused . also my credit card was not charged yet from them So either they did not ship it and lied to me, or shipped them back using their own label and didnt charge me.

well that doesnt make sense. he replies, but doesnt addressyour inquiry??

yea....i dunno :conf

yikes... again, glad I went with understeer with my lights :)

best of luck with your issues with this company

yes hopefully they will respond to my latest post.

yes hopefully they will respond to my latest post.
call and see if you cant get hold of steve. he's a really great guy and suberb customer service... he was one of only two people i'd deal with at bavarian auto recyclers; and the catalyst for my decision to order from umnitza rather than another company.

he'll do his best to figure out what happened, or how best to help you get what you want at this point.

OK i just checked the tracking number and it shows the package has not been shipped :confused . also my credit card was not charged yet from them So either they did not ship it and lied to me, or shipped them back using their own label and didnt charge me.

Simple explanation for this. Your package was received by them, they processsed an RMA on it, and now its chillin waiting behind a ton of new orders of other customers that need to be fulfilled first. The problem with RMAs are that you're placed last in the food chain - new customers get priority because umnitza is trying to please them by giving them a short shipping time. RMAs, on the other hand, don't really matter because you're already unhappy anyways, what's the point of trying to get it out ASAP to you? They have your money, might as well concentrate on making the new customers happy.

Whenever your business expands faster than your existing structure, more things fall through the loops and more efficient business models must be introduced. Our company experienced the same thing - we experienced a 30% increase in sales MONTHLY. More sales, more complaints. Company needed to relocate to a bigger warehouse, more full time warehouse employees, more sales reps on the phone, more hours in the office. Im sure within a couple of months umnizta's gig will be a lot more efficient, it's just the customers lost during this period can really tarnish his brand name. He's not going to address your issues specifically, at least in the public, or else its like giving you a promise that he has to fulfill. First thing we learned was NEVER PROMISE ANYONE because you know what, they're gonna call back and give you crap for not coming through. Best response is always "I'll try my best for you, I'll do my best."

hmm im gonna give them another call and see whats going on, i hate being patient lol.

Simple explanation for this. Your package was received by them, they processsed an RMA on it, and now its chillin waiting behind a ton of new orders of other customers that need to be fulfilled first. The problem with RMAs are that you're placed last in the food chain - new customers get priority because umnitza is trying to please them by giving them a short shipping time. RMAs, on the other hand, don't really matter because you're already unhappy anyways, what's the point of trying to get it out ASAP to you? They have your money, might as well concentrate on making the new customers happy.

Whenever your business expands faster than your existing structure, more things fall through the loops and more efficient business models must be introduced. Our company experienced the same thing - we experienced a 30% increase in sales MONTHLY. More sales, more complaints. Company needed to relocate to a bigger warehouse, more full time warehouse employees, more sales reps on the phone, more hours in the office. Im sure within a couple of months umnizta's gig will be a lot more efficient, it's just the customers lost during this period can really tarnish his brand name. He's not going to address your issues specifically, at least in the public, or else its like giving you a promise that he has to fulfill. First thing we learned was NEVER PROMISE ANYONE because you know what, they're gonna call back and give you crap for not coming through. Best response is always "I'll try my best for you, I'll do my best."

Sad but true :( Once they got your money, you're on the crap list, if something goes wrong with your order.. I know Matt will come through, I hope

yea i hope he figures out whats goin on with my order I would really like to install them before summer is over =P

A brief timeline of the worst customer service i've ever experienced:

December 19, 2004-
I order the Z3 halo kit, and pay for overnight shipping (wanted kit by xmas)

December 20, 2004-
I get a tracking number that is not registered with fedex

December 27, 2004-
I get informed they are out of the parts needed to make my kit

January 9, 2005-
I finally get my kit (good quality, i must say)

January 10, 2005-
I'm installing it and break a halo

January 11, 2005-
They overnight a new halo to me (the ONE time I was happy with their service)



March 29, 2005-
Headlights removed to smoke the corners, another halo breaks
I call Umnitza to have one ring overnighted to me.
I am informed they only sell a 'repair kit' consisting of 2 rings for $60
I unwillingly pay the $60 plus $5 for overnighting

April 10, 2005-
I haven't recieved them yet. They give me another tracking number that doesn't register.

April 11, 2005-
I call them and Matt informs me that they cannot give me my order because their supplier and them are not on good terms any more. He offers my money back

April 25, 2005-
Matt says he found a ring in his office that will work with my setup and offers to send it to me. I agree, satisfied.

Today, May 19, 2005 (almost 1 month later)-

I HAVE NOT RECIEVED THE RING OR MY $65 BACK VIA PAYPAL :mad :mad :mad

After all of the bad stuff I've read about umnitza, I can't believe I fell into the trap too. I think bimmerforums should seriously reconsider who they want as their 'supporting' vendors

Wow that sucks. I almost went through the same deal, but luckily I was able to install my basics correctly. They were going to charge me a good 40 dollars for replacement rings, which makes me think, are ballasts really in the price range of 60 dollars? I feel that the kit I bought could of easily been had for a good 40 dollars. Even the ebay CCFL kits at around 70 dollars were better quality/more flexible/more protective then the basics.

I'm sorry to here about that. I've ordered a few things from Matt and have had a completely opposite experience, great service and fast shipment. I know he may not win your future business, but I'm sure he'll make this current situation right. I know they've been through a lot lately with moving and expanding, but you should still be taken care of. Good luck and I hope everything works out.

Any news yet or you still waiting? Hope you got your stuff.

nothing yet, I called and they said last friday they would go out that day so hopefully today ill get them :confused

Well I ordered DEPO's for my E36 about a month and a half ago or so. I got them in and installed them, the next night I realized that one of the AE rings was half burnt out so after exchanging some emails back and forth they agreed to take my lights back and install "their" AE rings for a reasonable price. When they would get my lights they would charge my C.C and send them back. the name is Austin Nopper

Sent them back April 27

Umnitza said they were shipped may 6

called on May 13th....they didnt ship yet, Steve told me they would go out

checked tracking on May 20th and they still have not shipped.

I would really like to know whats going on with my headlights. My car has my old broken lights in there now looks like crap and I cant drive at night.

We have not charged your card. Steve wanted to do the work properly. Nothing more.
Sorry, we've just got a lot of orders and didn't want to charge your card until we were sure we were finished.

Your card has not been charged, I repeat:)

No one cares about their cards being charged. They want their products.

We have not charged your card. Steve wanted to do the work properly. Nothing more.
Sorry, we've just got a lot of orders and didn't want to charge your card until we were sure we were finished.

Your card has not been charged, I repeat:)

...HAS HIS CARD BEEN CHARGED?

No one cares about their cards being charged. They want their products.

Actually, people do care about their cards being charged. Some places will just charge your card and delay your order. At least Umnitza hasnt.

Actually, people do care about their cards being charged. Some places will just charge your card and delay your order. At least Umnitza hasnt.

Ya, they also haven't sent him the lights back either after being told 2 times they are being sent out. That's bad business plain and simple. And by his post, he already bought the lights so now he has no product and the funds taken out.

Ok so my card has not been charged, so whats the status of my headlights?? any updates?

I concur. Who gives a fuck. People want their headlights fixed.

i ended up paying 26$ in shipping to return a defective product which is stupid because it was their fault and i waited a month plus for these headlights but i was already annoyed with their shitty ass service to fight for the money. i just returned the whole thing and got a refund. except my poor 26$

So how long has it been?

since the order was placed about 2 months or so.they just emailed me and said they would ship today or tomm.....but ive heard that before

I recently ordered some velocity splitters from them (17 of may). Its now the 23rd and they still havent sent it out to me yet. The thing that pisses me off the most is that I paid for next day delivery. If I would have known that their service would be this bad, I would have picked the lowest shipping method or not order from them at all.

I was thinking of purchasing headlights wid hid and dde but I dont think I will be buying from them anytime soon. Any site recomendations?

Umnitza :nono

This is what happens when they are off designing new AE /w a twist. No time for customer support/shipping.

I recently ordered some velocity splitters from them (17 of may). Its now the 23rd and they still havent sent it out to me yet. The thing that pisses me off the most is that I paid for next day delivery. If I would have known that their service would be this bad, I would have picked the lowest shipping method or not order from them at all.

I was thinking of purchasing headlights wid hid and dde but I dont think I will be buying from them anytime soon. Any site recomendations?

Umnitza :nono
I agree, at one point I had NO DOUBT that I would be buying my headlights, hid, and AEs from umnitza. Now, in light of all of these threads, i have no doubt that I will NOT be buying from them.

GET A REFUND!

i made an order on March 27th. didnt see anything come in for over month. oh yea...refund may take a couple days and trys to get back. i had to put up a little battle to get mind. Good luck

call and see if you cant get hold of steve. he's a really great guy and suberb customer service... he was one of only two people i'd deal with at bavarian auto recyclers; and the catalyst for my decision to order from umnitza rather than another company.

he'll do his best to figure out what happened, or how best to help you get what you want at this point.

yea....steve is awesome. that's why E36B has been waiting two months.

yea....steve is awesome. that's why E36B has been waiting two months.

And Umnitza seems to be avoiding any replies here... :nono

I agree, at one point I had NO DOUBT that I would be buying my headlights, hid, and AEs from umnitza. Now, in light of all of these threads, i have no doubt that I will NOT be buying from them.

I have come to the same realization, will not be buying from them..

well, thanks again. even after we tell you all the details of why the delays, we still get bashed, maybe we shouldn't communicate with you about delays?

At no point have we run off with your money. At no point have we not offered to help. Growing pains happen. Patience please is all we ask.

Today alone we shipped 45 shipments.
We aren't meeting your expectations, we certainly acknowledge that.

We were supposed to get the Velocity Splitters the DAY of your order.
6 days later we STILL don't have them. Sometimes, our supply chain is slower than others.

Ok, we're no longer replying. We're trying to get everyone's shipments out. All hands on deck. No forums, no nothing until we get all issues resovled.

You want to contact us - info@umnitza.com is the only way now.
No phone calls as we are completely swamped.

yea....steve is awesome. that's why E36B has been waiting two months.
well steve hasn't even been there 2 months... maybe barely. he was working at bavarian auto recycling (another board sponser) up until very recently.

he posts here under SteveHamilton and is a damn good guy. he will do whatever is within his power to make you happy- i doubt that's changed since he's with umnitza now.

all these threads? umnitza ships on average 45-50 packages a day, you do the math, youv'e heard about 5-10 mishapps and matt has more then taken responsability for the delays which are not all in his control, you know, suppliers being sometimes late and whatnot, he has taken all the shots in stride and has resolved each case, i guess 99.99% customer satisfaction is unacceptable :rolleyes

i mean give the guy a break he hasn't taken anybodys money and ran yet, he tries to please and help beyond reason and yet non customers are quick to jump and bash when they have no clue as to whats going on. we are well aware you are going to buy your stuff elsewhere and wish you nothing but success and satisfaction, and its probably for the best but this is getting old. real old.I agree, at one point I had NO DOUBT that I would be buying my headlights, hid, and AEs from umnitza. Now, in light of all of these threads, i have no doubt that I will NOT be buying from them.

Your lights shipped today.

As to the JAW sir, your product was delivered to you delayed.
You then decided you didn't want it. It's your responsibility to return it.

No restocking fee was charged even though in our Terms&Conditions, Purchase receipt, and web site, it shows clearly no matter what you do if you aren't happy there is a restocking fee. Even if you receive it, and never open the box.

We're working on it.

Your lights shipped today.

As to the JAW sir, your product was delivered to you delayed.
You then decided you didn't want it. It's your responsibility to return it.

No restocking fee was charged even though in our Terms&Conditions, Purchase receipt, and web site, it shows clearly no matter what you do if you aren't happy there is a restocking fee. Even if you receive it, and never open the box.

We're working on it.


I've done lots of business with Matt over the years now and helped develop the early ccfl DDEs with him. I've always been happy with the results and look forward to representing his products into the future.

ok if they shipped today thats great, ill check the tracking number tomm. If it has not shipped i just want my money back.

ok if they shipped today thats great, ill check the tracking number tomm. If it has not shipped i just want my money back.
a) you were charged @ the end of today.
b) your package was shipped via Home Delivery
c) our tech drove 40 minutes out of the way to Benecia for the FedE pick up.

I've got to say that I purchased my ZKW from Matt @ Umnitza and he has treated me amazingly. Answering questions within hours of me asking. My bodyshop even lost one of my PnP adapters and he amazing went out of his way to help me solve the problem.

I ordered a set of 6000k Prolumen HIDs from Matt today and trust that I will receive them shortly.

I know that in the programs I run at work there are always a few screw ups, and when they happen to you they suck. But it's how the person solves the problem that counts. And if there's a 1% screwup rate - that's just part of business.

Good vendors in my books! :thumbup:

yea....steve is awesome. that's why E36B has been waiting two months.

Damn dude, easy on the personal attack. We are trying the best we can. It is all done now. Sheesh. Nobody's perfect. But we have it all taken care of now.

BTW- I have shipped at least 7 sets of Velocity Splitters today.

I never pretend to be perfect, I just strive the best I can be. No more no less.

.Damn dude, easy on the personal attack. We are trying the best we can. It is all done now. Sheesh. Nobody's perfect. But we have it all taken care of now.

BTW- I have shipped at least 7 sets of Velocity Splitters today.

I never pretend to be perfect, I just strive the best I can be. No more no less.

Guys - I am partially to blame. I did promise Matt that I would be shipping him the Splitters on the day we agreed but I delayed (lack of internal company communication). Matt sent me several emails asking where the shipment was but I didn't get back to him for a couple of days. I don't know the whole story but you can blame MaxVelocity for the delay of Velocity Splitter shipments.

I apologize to all involved!

Sincerely,
Roman

hey steve, i was just wondering when you will get the DEPO ellipsoids in stock and shipped out?

hey steve, i was just wondering when you will get the DEPO ellipsoids in stock and shipped out?

Rumor around the campfire says 1 1/2 to 2 weeks. THen we'll be shipping.

Soooooo, they will be primed and ready to go at that time.

I think they will be the ones like my DEPOs not the junky old ones.

I think they will be the ones like my DEPOs not the junky old ones.
So they'll be the non OEM looking DEPO's....lol, I'm happy I have the "junky old ones" that actually look like ZKW's. You guys are something else.

He's referring to the OEM US lights, which are indeed junky.

Rumor around the campfire says 1 1/2 to 2 weeks. THen we'll be shipping.

Soooooo, they will be primed and ready to go at that time.

I think they will be the ones like my DEPOs not the junky old ones.

ok good deal. but hey when do you plan on working on the intake or is it already in to the design process? i would much rather buy an intake from someone i know (from the boards at least) than from a company that makes those 'eBay' intakes.

OH dear god could this be another problem?? the weight is only 3 lbs should be at least 20 for headlights right? im hoping its a typo....

Delivery location
Doylestown, PA

Service type
Home Delivery-Signature Delivery

Pieces
1

Weight
3.0 lbs

At least they shipped something this time.

guess ill find out tomm

Austin,

This is Matt. We spoke on the phone today.
I again can't apologize enough and we'll handle your setup immediately!

hey, yea thats ok. Im glad you were very understanding about the whole situation. i dont mean to give your company any negative remarks/feedback. I was just worried nothing would get done, but im sure that is not the story now.. Hopefully we can get this fixed!

thanks for all the help,

Austin

umnitza has always been able to answer my questions, very helpful, however steve hamilton is another story. I went to his shop iin hopes to pick up an M50 manifold. I went to the counter, waited 5-10 minutes, nobody said anything to me, maybe because I'm a kid, whatever uncalled for. Then I thought maybe it was a help yourself pick and pull so I went around the back, and one of the mechs asked what I was doing back there, not "hey, can I help you find something" or "hey actually you get the parts inside" he just said "what are you doing back there" I said looking for an M50 manifold, he said go inside. I waited another 5 minutes, no service so I left and plan not to return...as well as advise people not to go there.

steve's shop? where? when? are you talking about bavarian recyclers shop?umnitza has always been able to answer my questions, very helpful, however steve hamilton is another story. I went to his shop iin hopes to pick up an M50 manifold. I went to the counter, waited 5-10 minutes, nobody said anything to me, maybe because I'm a kid, whatever uncalled for. Then I thought maybe it was a help yourself pick and pull so I went around the back, and one of the mechs asked what I was doing back there, not "hey, can I help you find something" or "hey actually you get the parts inside" he just said "what are you doing back there" I said looking for an M50 manifold, he said go inside. I waited another 5 minutes, no service so I left and plan not to return...as well as advise people not to go there.

umnitza has always been able to answer my questions, very helpful, however steve hamilton is another story. I went to his shop iin hopes to pick up an M50 manifold. I went to the counter, waited 5-10 minutes, nobody said anything to me, maybe because I'm a kid, whatever uncalled for. Then I thought maybe it was a help yourself pick and pull so I went around the back, and one of the mechs asked what I was doing back there, not "hey, can I help you find something" or "hey actually you get the parts inside" he just said "what are you doing back there" I said looking for an M50 manifold, he said go inside. I waited another 5 minutes, no service so I left and plan not to return...as well as advise people not to go there.


doesn't sound too bad to me. you waited 15 minutes and left. he wasn't being rude, people aren't allowed back there so he's just making sure of that while the other person was out?

nothing but good service from Umnitza. Im not suprised that bussiness is slammed............i will def continue to business with Umnitza in the future.

After reading this thread, im not convinced that i should take my business elsewhere......all this thread has taught me is to be a little more patient when ordering parts from a growing business, and when i do order to make sure that my parts are in stock........if you do that, i think you will be happy with your purchase and their customer service............oh yeah the other thing i learned---alot complaints seem to come from the "bargain brand" priducts that have quality control issues(this is just a guess). is that really 100% umnitzas fault?? or did you get what you payed for?? both vendor and consumer should learn from this. must be tough to be slammed for business, busy shipping and recieving, and also dealing with customer satisfaction of products that are supllied by someone else, im sure it can be overwelming if you dont have the personel. Your not exactly dealing with a big conglomerate, you have to be patient when it comes to performance parts for a small market, there will be quality control issues, there will be back orders, and they will be expensive, but that is true anywhere you shop for parts...........had any luck shopping for mods at wallmart?

steve's shop? where? when? are you talking about bavarian recyclers shop?


this was maybe 2 months ago, in sacramento, steve's shop, there was plenty of people inside the shop, but they ignored me. I said I'm looking for a m50 manifold and they just looked at me.

sorry for the rant, but since people were saying his service was so good, I thought I'd put in my .02

I'm sure he was there too, his 318 was out front

oh yeah the other thing i learned---alot complaints seem to come from the "bargain brand" priducts that have quality control issues(this is just a guess).
Not true. I bought ZKW's and my existing HID bulbs didn't fit. Luckily I live not too far and brought it back for them to dremel the insides. I had the Dj Auto headlights for a month before the ZKW's and the bulbs fit fine. Reason I bought the ZKW was the Dj Auto's aim was so off. Brought them back to Umnitza and no one knew wtf was wrong so I bought ZKW's. So I opened up the DJ auto and saw that the adjustment screw was completely undone and fixed it.

I'm not entirely sure the point of this post but just sharing my experience with Umnitza. It's not only the "bargain brand" products that have problems.

Wait, Jon, your story is a confirmation of what mthrizl said. You bought a DJ Auto headlight we tried to fix for you on 2 separate occassion.

So, when you bought ZKWs, you had no issues save the exact same one that everyone has in general - some bulbs fit perfectly, some don't. Some bulbs fit one headlight, and not another. It's just variations in mfg:)
We try to help as best we can when we can.

i ordered my set of DDE predators over a month ago and recieved them several weeks later. i waited patiently because i keep hearing of "growing pains", "bimmerfest", and "moving to a new location".

after recieving my headlights it took another week to recieve the lamin-x sheets (after emails). also during this whole time im waiting for the rest of my headlights (missing protective cover) and brought it to Umnitza's attention (emails).

after several emails later, (some asking for my address to send the missing piece, although it was in email that was continously emailed back and forth including the actual order) i was assured that it would be sent out week after week, resent and what not.

today my order is still not complete. i didnt expect to recieve my headlight in portions. i didnt sign up for lay away either.

whats the deal?

this was maybe 2 months ago, in sacramento, steve's shop, there was plenty of people inside the shop, but they ignored me. I said I'm looking for a m50 manifold and they just looked at me.

sorry for the rant, but since people were saying his service was so good, I thought I'd put in my .02

I'm sure he was there too, his 318 was out front

I don't remember this. I may have been there, but one thing to keep in mind, the people at the counter take 150+ phone calls per day and answer another 100 emails. If they ignored you, it wasn't on purpose.

As for that being 'Steve Hamilton's shop' it's far from it. Did you ask for me? I would have helped you if I was there and available.

I don't ignore anyone. I may have not been at the counter at that time. Don't get it twisted, I am not the shop owner, I was merely the online sales guy. If you want to talk more about it, PM me, don't try and bash me on the forums. Not that I really care if you do, but it's not cool to not tell the whole story.

I can tell you that B.A.R. does sell all of the M50 intakes to a place that buys them in bulk.

Back on subject 'the junky ones' are the stock ones. The OEM ZKW replicas are really nice. We have had no issues with the

BTW- A side note, I never blow anyone off on account of thier age. I am not that old and I have been age discriminated against. You can ask anyone that has met me, I am not a jerk (At least I don't think I am, and nobody has said I am).

umnitza has always been able to answer my questions, very helpful, however steve hamilton is another story. I went to his shop iin hopes to pick up an M50 manifold. I went to the counter, waited 5-10 minutes, nobody said anything to me, maybe because I'm a kid, whatever uncalled for. Then I thought maybe it was a help yourself pick and pull so I went around the back, and one of the mechs asked what I was doing back there, not "hey, can I help you find something" or "hey actually you get the parts inside" he just said "what are you doing back there" I said looking for an M50 manifold, he said go inside. I waited another 5 minutes, no service so I left and plan not to return...as well as advise people not to go there.

Steve hasnt worked at Bav recycling for a while now... When I went there he hooked me up real good :devillook

Steve hasnt worked at Bav recycling for a while now... When I went there he hooked me up real good :devillook
when was my move lawrence? it had to have been more than 2 months ago... and it was after steve's last day at BAR

when was my move lawrence? it had to have been more than 2 months ago... and it was after steve's last day at BAR
Yeah... Steve isnt old I thought he was younger than me when I met him and I am 47 :dunno

You are a comedian Lawrence. BTW- I saw you on 80 yesterday around noonish. I tried getting your attention, but the girl in the passenger seat had more of your attention (as it should be BTW).

Yeah... Steve isnt old I thought he was younger than me when I met him and I am 47 :dunno
you're 17, and did not answer my question

when was my move lawrence? it had to have been more than 2 months ago... and it was after steve's last day at BAR


Thanks JP. Need your addy, bro. :)

Thanks JP. Need your addy, bro. :)
i swear i emailed it to you!!! i'll PM it now just in case...

It was about 3 months ago.

I'll answer it for Lawrence. He's 13 and driving on a fake licence, BTW :)

Never mind, I saw your email. :)

It was about 3 months ago.

I'll answer it for Lawrence. He's 13 and driving on a fake licence, BTW :)
i knew it. i'm calling the CHP

i knew it. i'm calling the CHP
haha
No bitches I am 20 hahah and yes steve's last day was a couple of days before your move.

You are a comedian Lawrence. BTW- I saw you on 80 yesterday around noonish. I tried getting your attention, but the girl in the passenger seat had more of your attention (as it should be BTW).

on 80? 80N yeah that was my girlfriend... I think we were on our way to get something to eat...

hey steve does your website not update? i got some bulbs in the mail today but when i check online it says that the order is still processing. ???

hey steve does your website not update? i got some bulbs in the mail today but when i check online it says that the order is still processing. ???
Site is probably not updated yet.

Sure it was, just want so sare my experience with you guy's. I got a pair of ZKW's+DDE'S+HID'S from UMNITZA like 3 weeks ago and they look, fit and work awesome. I had an awesome experience with this guy's that I will definitly buy from them again. I been talking to Matt and Steve and they are very focus in customer service. I have sent them more than 40 e-mails and all of them have been replied and belive me I was a pain in the ASS I did not know anything of headlights, HID'S. BTW all the e-mail were asking for info on different options, installation ? and recommendations. They tooked their time to explain me the different options since I was new to this area. They shipped my order just a couple of days after I made the payment and got them in just a few days later. I actually did't like the combination of the DDE'S and HID'S and I sent them back and did't have any problem with them. I definitly recommend this vendor, you would not be disapointed, I don't have anything negative to say from UMNITZA and believe me if I have to say something negative from some one I'm the first one to say it.
Just wanted to let new and current UMNITZA customers to know how customer focus they are.
THANK YOU UMNITZA FOR A GREAT PRODUCT AND AN AWESOME SERVICE.

ok well back to the original topic....lol. I finally talked to matt and got my headlights back to them, should be arriving today at their shop according to FEDEX. He said he would put the new rings in the day it arrived and priority mail it back to me. Hopefully everything goes smoothly.

I still havent recieved my velocity splitters. I dont know but they seem to tell me that they have sent it in 2 occasions already but yet the tracking number says that it hasnt been shipped. Still waiting. You guys know any good sites that sells headlights/hid/dde combo? I dont care if I have to pay more... As long as the item gets here. On time that is. Not months after.

pm me please, you wont have to pay more and you'll get your order promptly, guaranteed. quite a few forum members can attest to that. I still havent recieved my velocity splitters. I dont know but they seem to tell me that they have sent it in 2 occasions already but yet the tracking number says that it hasnt been shipped. Still waiting. You guys know any good sites that sells headlights/hid/dde combo? I dont care if I have to pay more... As long as the item gets here. On time that is. Not months after.

Neil, if you don't get your splitter by Monday, I'll personally drive it to you.

DEPOs off the boat yet?

Nope, I will PM you once they are. We JUST got ZKW's in...Actually Matt in a rental truck did ;)

Nope, I will PM you once they are. We JUST got ZKW's in...Actually Matt in a rental truck did ;)
it was a ferrari - with a roof rack...don't you remember the tracks it left?

Nope, I will PM you once they are. We JUST got ZKW's in...Actually Matt in a rental truck did ;)

ok