ExLondoner
05-06-2005, 12:01 PM
These guy's had a recent GB on the Eibach Prokit for which I sent a paypal of $230 however I didn't receive any confirmation or anything of the sort?
I've sent numerous messages and keep getting the run around...now it's getting to the point where I want my money back ASAP!
kellen45
09-22-2006, 04:42 PM
Yeah they have a lot of negative feedback on ebay, Which i wish i had looked at before i ordered $350 dollars worth of brakes
hellrot325
09-25-2006, 08:06 PM
Dear Valued Customer,
We are aware that you have requested a refund for products not delivered, and we apologize for the delay in processing this refund in a timely and efficient manner. As you may be aware, Performance Parts Store is no longer in business, and we have been unable to process refunds in accordance with our legal direction.
However, we are aware that these funds are due to you and have gotten authorization to process these as soon as this week. Although your initial transaction was via Paypal, our bank is no longer able to process Paypal refunds. Our lawyer, Scott Scharf, LLP, will be processing these refunds through a designated checking account issued directly to you. The check will be made to the name given when you checked out, and will be made payable FROM Scott Scharf, I.O.L.T.A. Account. You can expect your refund within 10 business days.
Our phone number is still active, although we do not have staff answering the phones. The easiest way to communicate with the PPS staff is through this email account, so if you should have questions, please hit "respond" and make sure to INCLUDE this email within the body of your email. Additionally, please include your FULL NAME and TELEPHONE NUMBER. This email is checked at least once every 48 hours, so please be patient.
We apologize in advance for the problems this may have caused you. Please be assured that we intend to issue your refund. If you have already filed for a charge back, we will inform Paypal that a refund has been issued as soon as we receive confirmation from them. If the case has already been decided in your favor, then you will NOT be receiving an additional check from us; we will let Paypal know that the refund was authorized.
Sincerely,
Performance Parts Store
hellrot325
10-04-2006, 05:03 PM
Refund rec'd in the form of a PayPal reversal. :redspot