View Full Version : UUC Customer Service ROCKS!!!!
Khoalty 05-09-2002, 09:41 PM Not many people know but my clutch finally gave out on me and the thing won't drive no more. I decided to go with the UUC flywheel, one is price and two is quality. Since it is the cheapesst one on the market, price wise that is, I decided to go with them. I been bothering them for about a week and ask them many questions, some were kinda repetitive but they still were cool with me and told the same thing every time. Just wanted to tell everyone that, there customer service has been up 110% from the past and all the rumors everyone has been saying, customer is bad. I spoke to Matt and Rob most of the time and they are always putting up with my crap and in the end I end up happy either way. As soon as they flywheel comes in I will give you my opinions, I am also upgrading my short shifter to the UUC one also, from a Ron Stygar SS. I just have some extra cash and I am willing to spend, that is why I am upgrading.
Khoa
Hyperion 05-09-2002, 10:25 PM But how can they not be nice to you, you are like their number one customer... You car is even on their web page...
Matt M. 05-09-2002, 11:31 PM Originally posted by Hyperion
But how can they not be nice to you, you are like their number one customer... You car is even on their web page...
To be fair, I propose one or both of the following solutions: we can photograph our products on your car for our webpage, or I can start being reallyrude to Khoa. :D
- -Matt
Rob Levinson 05-09-2002, 11:37 PM Originally posted by Matt M.
To be fair, I propose one or both of the following solutions: we can photograph our products on your car for our webpage, or I can start being reallyrude to Khoa. :D
- -Matt
No, no, no! It's <i>my</i> turn to be rude to Khoa!
And then next week, we switch. Got it? :laugh
- Rob
Stylin 05-09-2002, 11:46 PM u guys are going to make Khoa cry! :bawl hehe..
Rob and Matt have been very professional and prompt with my needs as well. Im satisfied with UUCs service as well.
Hey Rob.. hows the rotors and correct SS lines coming along?
Nothing like 24hr customer service. Right Willy!! 11pm in the need for some nipples , Rob wound up finding us a pair
Hyperion 05-10-2002, 12:55 AM Just do one thing install somehting really important... Then like a day later tell him not to drive the car becuase you think you installed it backwards....:evil2
JasonJ75 05-10-2002, 01:25 AM Originally posted by Stylin
Rob and Matt have been very professional and prompt with my needs as well. Im satisfied with UUCs service as well.
Here Here!!
:drink1:
nicholas 05-10-2002, 02:56 PM UUC -
Do you guys have any oil centers for the E36 M3 in stock. I was trying to get one through one of your retailers a few weeks ago, because he was offering 30% off, but after i had made the order he told me you were out of stock on them and the carbon fiber group N mirrors till next month, so i cancelled it. I really would like to get the oil center so i can get my VDO gauges up and running. Please let me know what your status is on the availability of the oil center.
Bob ///M3 05-10-2002, 03:02 PM Nicholas, this may not be the best place to ask UUC about products. This is meant more for comments about vendors instead of asking questions of them. If you call Rob or Matt they will be glad to give you the latest information you're seeking.
Bob ///M3
Originally posted by nicholas
UUC -
Do you guys have any oil centers for the E36 M3 in stock. I was trying to get one through one of your retailers a few weeks ago, because he was offering 30% off, but after i had made the order he told me you were out of stock on them and the carbon fiber group N mirrors till next month, so i cancelled it. I really would like to get the oil center so i can get my VDO gauges up and running. Please let me know what your status is on the availability of the oil center.
Khoalty 05-11-2002, 01:14 AM hmmm..... I guess you guys can be rude to me, but then you know I would bitch!! I think you brought up a good idea Matt, maybe you should take pictures of Hyperions car and then I can say what he is saying to me. Either way, he can say whatever he wants, my grampa is passing away in a couple of dayz so anything he said, I can ignore. I have bigger things to think about.
Hyperion 05-11-2002, 01:21 AM Hey, why can't you put parts on my car and take pics...:D
And sorry Khoa, this must be a difficut time for you I hope everything works out for the best.
///MINI 05-17-2002, 09:24 AM Ordered and received my illuminated carbon fiber shift knob in short order. I love the damn thing!
SWEET! Pics are in the bimmer rides section under M Roadster + WRX. Great product!
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