BGReddy00
02-27-2004, 04:02 PM
Well this morning after a long night last night I had to get up at 8:30 to take my car to the dealership just for a minor problem. I was kinda worried about taking my car to the dealer down here because I have had a lot of trouble with them in the past, but thanks to another fanatic (t-monkey) tyler he reccomended me a good service advisor (Dino) at Vista BMW in Coconut Creek.
I purchased my car in Arlington,VA and now live down here in south florida, so I thought it would be unlikely to get a loaner car while they worked on my car, and probably take a few weeks to get an appointment. Well after calling Dino yesterday he said he could squeeze me in today and give me a loaner car! I was totally shocked totally diffrent service then I have received in the past at that dealer.
So the main problem with my car was the seatbelt he wasnt retracting like it should when you slam on the brakes. I had a close call about a week ago on I-95 south in Ft Lauderdale and my head almost went through the windshield.
So, I mentioned there was this problem and my brakes were squeeking a little bit, but I figured they needed some brake cleaner or lubcricant because my car had been not driven or started for 6 months until a month ago when I got back to the United States and now Ive been driving it daily.
Well I just got a call a little while ago from Dino and he said they put a brand new seat belt assembly in, and had it picked up from Lauderdale Imports...then he said that they replaced the front arm bushings-what do they do? this was the resolution to my brakes squeeking?....They werent under warrenty, but they replaced them anyways free of cost. So Im curious exactly what they do and is common for them to go bad? The last thing they replaced was the front window regulator they said it looked bad and was probably going to break soon...
So overall Im very satsifed they said I could come pick my car up at 3:30 and it only took them a few hours to actually work on the car, so its the first time I havent really had a big ordeal or go around with a dealer besides the one I used to goto in VA...So to Vista BMW! a total change in service!
I purchased my car in Arlington,VA and now live down here in south florida, so I thought it would be unlikely to get a loaner car while they worked on my car, and probably take a few weeks to get an appointment. Well after calling Dino yesterday he said he could squeeze me in today and give me a loaner car! I was totally shocked totally diffrent service then I have received in the past at that dealer.
So the main problem with my car was the seatbelt he wasnt retracting like it should when you slam on the brakes. I had a close call about a week ago on I-95 south in Ft Lauderdale and my head almost went through the windshield.
So, I mentioned there was this problem and my brakes were squeeking a little bit, but I figured they needed some brake cleaner or lubcricant because my car had been not driven or started for 6 months until a month ago when I got back to the United States and now Ive been driving it daily.
Well I just got a call a little while ago from Dino and he said they put a brand new seat belt assembly in, and had it picked up from Lauderdale Imports...then he said that they replaced the front arm bushings-what do they do? this was the resolution to my brakes squeeking?....They werent under warrenty, but they replaced them anyways free of cost. So Im curious exactly what they do and is common for them to go bad? The last thing they replaced was the front window regulator they said it looked bad and was probably going to break soon...
So overall Im very satsifed they said I could come pick my car up at 3:30 and it only took them a few hours to actually work on the car, so its the first time I havent really had a big ordeal or go around with a dealer besides the one I used to goto in VA...So to Vista BMW! a total change in service!