View Full Version : Got into a fight with BMW parts - Need BMW ETK help please!
BMWchica 12-01-2003, 03:34 PM I got into a fight with bmw parts because they refused to take me seriously because I am a girl and I have a 95 M3. All I need is the connector for the sensor that plugs into the windshield wiper container and the pump. There is a connector that connects both the sensor and the pump together, and they laughed at me and said there was no such thing and i would have to have my daddy splice wires.
please help me :(
ken_vs_ryu 12-01-2003, 03:40 PM holy shit! was this at a dealership? call pacific or circle bmw, they're helpful.
BMWchica 12-01-2003, 03:45 PM Alright i will give them a call, but i would like to have the parts number for that connector so they can just key it in the computer and see exactly what i am referring too. i want to have all the information i can so they actually treat me with respect and realize i know what i am talking about.
NoSoup4U 12-01-2003, 03:49 PM pm/email a member called schosports in the md/dc/va forum. He works at a BMW dealership in the parts department. A manager I believe. Tell him what happened -- he should be able to assist you.
BAADDOG 12-01-2003, 03:51 PM Here you go,
Fluid level switch BMW pn: 61 31 1 388 578
Should be an item in stock, if not they can order for you.
After you get the part tell the parts guy to kiss you ass. :buttrock
BMWchica 12-01-2003, 03:55 PM NoSoup4U: Thanks for the help....but I am not in maryland right now. I am visiting my grandmother in mesquite, texas for thanksgiving and going back on wednesday. I thought that i would go to the local dealership to get the part and take it back to MD with me. It was Moritz BMW in Arlington...and if possible i would like to go by there again before i fly out on weds.
G. P. Burdell 12-01-2003, 03:57 PM Call or meet with the dealership's parts manager and tell him what happened. If he values you as a customer, he won't let it happen again.
BMWchica 12-01-2003, 03:57 PM Thanks a ton BAADDOG! But I just want to make sure that this is the CONNECTOR to the sensor and the pump, not the fluid sensor itself.
those stupid dealers think that just because i have :boobies i dont know anything
Z3Don 12-01-2003, 04:04 PM :lol:...assholes!
Teuton 12-01-2003, 04:56 PM Originally posted by NoSoup4U
pm/email a member called schosports in the md/dc/va forum. He works at a BMW dealership in the parts department. A manager I believe. Tell him what happened -- he should be able to assist you.
Bill is a great guy. Mention that you know us and he'll make sure you have the right part.
Pete
neiche 12-01-2003, 04:57 PM if you're in Dallas go to John Roberts and ask for Chris...he'll take care of ya....
Rahul325 12-01-2003, 05:19 PM call Trent Cole @ 817-732-4888 or Nerces @ 972 TOP SHOP, they are 2 independent shop owners who know their stuff. i am sure they will give u the part number u need.
SilverStreak 12-01-2003, 05:46 PM Z3 Don and ken_vs_ryu, let's watch the language in the Main Forums, you guys know better... :cop:
SpecVcepS 12-01-2003, 10:14 PM Originally posted by BMWchica
It was Moritz BMW in Arlington....
You should have went to Heishman BMW, i think they are called BMW of Arlington now.
3154 Jefferson Davis Highway.
i heard nothing but good things about them. thats where my car has been serviced for the last 130k miles.
Rahul325 12-01-2003, 10:34 PM Originally posted by SpecVcepS
You should have went to Heishman BMW, i think they are called BMW of Arlington now.
3154 Jefferson Davis Highway.
i heard nothing but good things about them. thats where my car has been serviced for the last 130k miles.
she is talking about Arlington Texas and i think ur talking about Arlington Virginia :)
SpecVcepS 12-01-2003, 11:05 PM Originally posted by Rahul325
she is talking about Arlington Texas and i think ur talking about Arlington Virginia :)
haha, why did i not notice that.
i feel dumb. :D
GODSPEED 12-01-2003, 11:09 PM if you have time to kill- find a barnes and nobles or borders book store and see if they have your service manual for your car. the manual is published by bentley publishing. good luck
DJ Decay 12-01-2003, 11:29 PM BMWChica,
Call BMW of America, Corporate. narc on the dealer for giving you such crap. They'll raise that dealers new car prices for next year due to bad service marks.
I know there are more good than bad dealers out there, but sometimes bad dealers (or service/parts reps) need to get slammed in their pocket before they modulate their behaviour.
Also grab a BMWCCA membership while you're at it, it will pay for itself in parts discounts. Also it would help to pull the card out as a first measure of adjusting the conversation in the parts dept.
Just my 2 cents.
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