Ikarus
11-03-2003, 04:20 PM
Took my car into the dealer today, with an intermittant fault on the central locking (sometimes, the car just would not unlock - the interior lights would come on, but the doors would not unlock)
I pre-booked it, and asked for a courtesy car.
When I arrived, I explained the fault, and also demonstrated that the seal around the triangular part on the door (where the wing mirror fastens to) had also split slightly.
They put me straight in an '04 318ci (1000 miles), leather, bodykit, wheels etc.
They called me 2 hours later to tell me they had replaced the central locking module under warranty, and that ther had ordered a new seal to be fitted at my convenience(again, under warranty).
When I arrived at the dealer's, I had to wait a few minutes whilst they finished valeting my car !
Considering that my car is an import, and I didn't buy it from a BMW dealer, and that the visit didn't cost me a single penny, I was extremely impressed with the service.
Well done Haliwell Jones BMW (Southport - UK).
I pre-booked it, and asked for a courtesy car.
When I arrived, I explained the fault, and also demonstrated that the seal around the triangular part on the door (where the wing mirror fastens to) had also split slightly.
They put me straight in an '04 318ci (1000 miles), leather, bodykit, wheels etc.
They called me 2 hours later to tell me they had replaced the central locking module under warranty, and that ther had ordered a new seal to be fitted at my convenience(again, under warranty).
When I arrived at the dealer's, I had to wait a few minutes whilst they finished valeting my car !
Considering that my car is an import, and I didn't buy it from a BMW dealer, and that the visit didn't cost me a single penny, I was extremely impressed with the service.
Well done Haliwell Jones BMW (Southport - UK).