View Full Version : Why I hate BAV Auto


EVOIIIM3
10-01-2003, 05:12 PM
Ok, so I'm on Ebay, I've been thinking of getting a G-Tech Pro Com, to play around with. I see one offered from BAV. They have 9 units, I get the SECOND ONE. Well I just moved and was unable to pay with paypal do to me not have a confirmed address. I paid the other day.

Well last night I got a email from BAV, telling me they don't have the unit and will refund my money, BUT I can buy the new G-Timer from them. WTF, bait and switch?

Here is the email I got from them.....

Michael,
Thanks for putting the payment through so quickly.... unfortunately I have
bad news. Your order was for the final remaining G-Tech Pro Competition that
we had for sale. I've just been told by our warehouse that we had a bad
count on the G-Tech Pro Comps that you bid/purchased, and that the last one
(that we thought we had) does not exist. This means we already sold our last
one.

I realize this may come as a disappointment, and we have already issued a
full refund back through PayPal.

I also wanted to mention as an alternative, that our company just started
carrying the Passport G-Timer GT1 and GT2. These products replaced the
G-Tech Comp, which we were previously offering in our 130 page catalog. This
is a brand new product, which we feel to be even better than the G-Tech
Comp, which is one reason we discontinued the G-Tech Comp and sold our
remaining ones on Ebay, at the clearance price.

If you have not seen the G-Timer yet, you can find info about it either on
our website www.bavauto.com (search for GT2 and when it asks for a
year/model BMW just enter any year and model). You can also find it here, at
Passport's website:

http://www.escortstore.com/gtimer.htm

Because we really goofed up with your order (not having the G-Tech
Competition) we're prepared to give you a killer deal on the new G-Timer GT1
or GT2 (The GT2 is the much more advanced version of the GT1). They are
normally $149.95 and $249.95, respectfully. We can offer you the GT1 for
$119.95 and the GT2 for $199.95.

Please note, we don't want you to think we are trying to "pitch" you this
"other" product. We're just offering the discount because of our mistake
with your Ebay purchase. If you are interested the GTimer, please let me
know. We'd really like to make up for our mistake, and keep this a
"positive" transaction for you. Again, our sincere apologies for this
unfortunate mistake on our part.

Best regards,

Daniel Curtis
Bavarian Autosport
275 Constitution Ave
Portsmouth, NH 03801
800.535.2002
603.427.2002
Shop our online catalog!
http://www.bavauto.com

So I was really pissed off, as I should get one, and we entered a contract, here is what I sent back........


I'm sorry, but if you check and see when I WON THE AUCTION, THEN YOU HAVE TO SEND ME ONE! We entered a contract! You will get one for me at that price. If not I will file a fraud complaint threw eBay. This is crap! I won the auction on Friday, I was not last on the list. You can not be doing business like this on EBay. Plus you really should have told me this before I paid.

You sell these in your catalog, I suggest you just send me one from the main store.

Funny this should happen. I have got stuff from Bav auto in the past, I own 3 BMW's. This is not the first time I have ordered something, been told it was in stock jus to find out it was not, or on back order.

What are you going to do to fix this?

Mike

Can everyone one SPAM him telling him that he needs to make me happy?

OPPS, link...BAV Auto G-Tech (http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&rd=1&category=38655&item=2433555518)

sben
10-01-2003, 05:19 PM
Geez, seems like an honest mistake to me...and they're doing their best to make it right. What else do you want them to do? They just said they don't have any more...

EVOIIIM3
10-01-2003, 05:25 PM
Originally posted by sben
Geez, seems like an honest mistake to me...and they're doing their best to make it right. What else do you want them to do? They just said they don't have any more...

yea, after I won the auction, and PAID for it. How would you feel if you won something, then they wanted to sell you something else? It's worse due to them being in BMW cataloge sales. They have done this stuff to me in the past, and I thought if you put up a auction on EBAY you have to have the item you are bidiing on. Why should I be the one who didn't get one? The last person who bid should be the one.

DocWyte
10-01-2003, 06:55 PM
Seems like an innocent mistake to me. If you think that every company out there has a 100% perfect idea of what their inventory is, you're hugely mistaken. They also could've sold this through another means than EBAY.

They're trying to make it right by you.

BumblBeeRacer
10-01-2003, 07:14 PM
yeah man calm down

mbanks21
10-01-2003, 08:39 PM
HOw much did you bid for the G-tech pro comp?

EVOIIIM3
10-01-2003, 11:21 PM
Originally posted by mbanks21
HOw much did you bid for the G-tech pro comp?

$225

Steve@Edge
10-01-2003, 11:25 PM
And they are trying to sell you the Passport GT2 for 200?

Sounds like a good deal to me man, the Passport seems like a comprable if not better unit then the g-tech.

Beautiful car by the way... the S14 is a trip!

Steve

EVOIIIM3
10-01-2003, 11:35 PM
Originally posted by StevenRyan
And they are trying to sell you the Passport GT2 for 200?

Sounds like a good deal to me man, the Passport seems like a comprable if not better unit then the g-tech.

Beautiful car by the way... the S14 is a trip!

Steve

Yea, it seams like a bait and switch to me, it's almost a scripted email.

I don't want the GT-2! I want the G-Tech Comp. WHY? Well it has corner slip lights. So when I'm on track pushing it, the computer will tell me if I'm starting to slip the wheels. It also has a shift light.


Yea, the S14 ROCKS, expecially when it's got 300hp!:atom

mbanks21
10-03-2003, 10:39 AM
Was that $225 shipped?

philly323
10-03-2003, 10:54 AM
So what did they say?

97Msedan
10-03-2003, 11:00 AM
They should buy one for full price and ship it to you. I don't think you're being unreasonable, b/c if this was a private seller no one would be cutting them any slack. You shouldn't expect anything less from a large supplier.

EVOIIIM3
10-03-2003, 03:58 PM
Update!
They are getting me one and shipping it out! All is fine!