Hi all:
I am an Audi owner and I post the article here because I had a very bad experiance purchasing wheels and tires from that store. I hope all BIMMERFORUMS members should beware if you are considering to buy wheels/tires from them.

I ordered replica RS4 wheels 18x8 and Yokohama AVS ES100 tires size 225/40/18 on 06/24/2003 from HighlineWheels.com. Total amount is $1450. The sales man is Scott. F. told me that I have to wait for 1 week for the special order because they do not carry Yokohama tire. 2 weeks later, I called them since I did not receive the wheels. They gave me a ridiculous excuse because one of rims was damaged so they are waiting for new shipments to arrive. They promised to ship out tomorrow (07/08/2003). I asked for cancel order cuz I¡¦m so pissed and didn¡¦t want to wait anymore. Scott said it will be charged 20% for restocking fee. WTF!! They don¡¦t even ship my wheels. After 22 days long waiting, I just got 3 wheels/tires (07/15/2003). Another one is still on the way. When I open one of package, the entire order was wrong. Wheels were 18x8.5, tires were cheap Hankook HR tires.. I called the shop again and a different sales person named Andy said $1450 is for ¡§normal tires¡¨ and the price I paid was for the rims and cheap Hankook tires. I told Andy that I ordered 18x8 rims + Yoko ES100 225/40/18 tires and that was the price he given. At this point, Andy asked me to show some ¡§proof¡¨ or ¡§evidence¡¨ showing I ordered 18¡¨ RS4 wheel with Yoko ES100 tires. I was really amazed by his request since this was a phone in order. (Maybe I should fax him a formal purchase order in the beginning???) After I insisted my order, Andy said he will try to ¡§investigate" tomorrow.

I did search internet for those prices. The replica RS4 rims they are selling on eBay for $599 (18x8.5) but no one bid it. Here is the link: http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&category=43957&item=2423172919. The Hankook tire¡¦s model number is Ventus HR11 H405 225/40HR18 which is $89.95 on http://www.roadwaywholesaletire.com. The rims + tires should cost less than $1K. I have to say I'm so disappointed about their business ethics and practice. Not only they delayed my shipment, sent incorrect sized wheels, threaten with unreasonable ¡§restocking fee¡¨, they also trying to rip me off with cheap tires. I would advise people to think twice before sending their money over to those guys.

here is the link of original article I posted on AudiWorld
http://forums.audiworld.com/a4/msgs/1706242.phtml

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Thanks for the post...I see them all the time on ebay hawking thier wares...I hope they compensate you...I wont be F**king with them ....Thanks!

Wow, that totally sucks dude! I'm sorry you had to deal with such shitty service! :(

that sucks i hope things end up working out for you good luck

That sucks. So what are you going to do?

Originally posted by Z3Don
Thanks for the post...I see them all the time on ebay hawking their wares...I hope they compensate you...I wont be F**king with them ....Thanks!

Hey man....I know exactly on how you feel and I can definately believe this happened because I bought this BMW replica wheel from Highline Wheels about a year ago. My problem was when it came, some part of the brand new rims was scratched up due to packaging and shipping. I think if they package it better, this woudl not be a problem. I called them immediately from the UPS location and said I wasn't going to take these home because they are scratched up. They didn't believe me and I said I was going to refuse shipping and send it back to them. Well...it happened that they would allow me to refuse shipping and I had to pay for those 4 wheels to get shipped back to Florida. After calling them so many times, they finally got fed up and refunded my money....Of course, they only refunded the money - 20% restocking fee. That was about 250 bucks. I was really pissed. I recommend NEVER to do business with them. They are very shady and by the way, it took them about a month to credit back my $.

Hi all:
I am an Audi owner and I post the article here because I had a very bad experiance purchasing wheels and tires from that store. I hope all BIMMERFORUMS members should beware if you are considering to buy wheels/tires from them.

I ordered replica RS4 wheels 18x8 and Yokohama AVS ES100 tires size 225/40/18 on 06/24/2003 from HighlineWheels.com. Total amount is $1450. The sales man is Scott. F. told me that I have to wait for 1 week for the special order because they do not carry Yokohama tire. 2 weeks later, I called them since I did not receive the wheels. They gave me a ridiculous excuse because one of rims was damaged so they are waiting for new shipments to arrive. They promised to ship out tomorrow (07/08/2003). I asked for cancel order cuz I¡¦m so pissed and didn¡¦t want to wait anymore. Scott said it will be charged 20% for restocking fee. WTF!! They don¡¦t even ship my wheels. After 22 days long waiting, I just got 3 wheels/tires (07/15/2003). Another one is still on the way. When I open one of package, the entire order was wrong. Wheels were 18x8.5, tires were cheap Hankook HR tires.. I called the shop again and a different sales person named Andy said $1450 is for ¡§normal tires¡¨ and the price I paid was for the rims and cheap Hankook tires. I told Andy that I ordered 18x8 rims + Yoko ES100 225/40/18 tires and that was the price he given. At this point, Andy asked me to show some ¡§proof¡¨ or ¡§evidence¡¨ showing I ordered 18¡¨ RS4 wheel with Yoko ES100 tires. I was really amazed by his request since this was a phone in order. (Maybe I should fax him a formal purchase order in the beginning???) After I insisted my order, Andy said he will try to ¡§investigate" tomorrow.

I did search internet for those prices. The replica RS4 rims they are selling on eBay for $599 (18x8.5) but no one bid it. Here is the link: http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&category=43957&item=2423172919. The Hankook tire¡¦s model number is Ventus HR11 H405 225/40HR18 which is $89.95 on http://www.roadwaywholesaletire.com. The rims + tires should cost less than $1K. I have to say I'm so disappointed about their business ethics and practice. Not only they delayed my shipment, sent incorrect sized wheels, threaten with unreasonable ¡§restocking fee¡¨, they also trying to rip me off with cheap tires. I would advise people to think twice before sending their money over to those guys.

here is the link of original article I posted on AudiWorld
http://forums.audiworld.com/a4/msgs/1706242.phtml

http://www.wocow.com/photos/010.jpg
http://www.wocow.com/photos/011.jpg
http://www.wocow.com/photos/012.jpg
http://www.wocow.com/photos/013.jpg

Sorry to hear, hope it all works out.

Thanks for posting the info over here on bf.c