princetonx5
08-11-2008, 03:58 PM
I guess I would classify this as more of a rant, but wanted to get an opinion. I'm in the market for an X5 and went to check one out at my local dealership a couple of weeks ago. I liked it but was still doing my homework, looking at other dealers, etc. I am positive I came off as a buyer (my wife fell in love with the car as soon as she sat in it!) and not just a "window shopper". I called today because I saw the car on Cars.com just to see if there might be some price flexibility. The guy said "oh that car was sold a couple days after you came by" in a very cocky and uncaring way. I understand this is a BMW and can sell itself in many aspects, but still, in this economy, with gas prices and everything the way they are---the guy was talking to me like I wasn't even a qualified lead (and almost as if I had never visited the dealership). He then asked for my email address and said this way he can let me know about availabilities "without having to call." This is a middle aged guy, not someone new to the business. Makes no sense.....your thoughts?
Critter7r
08-11-2008, 06:28 PM
Sounds like the guy's just a jerk. Maybe he's having a bad day/month/year/life. Maybe his and your personalities just don't jive. Either way, find a different sales person to deal with. If that doesn't work out, find a different dealer. Seeking out and dealing with only those dealers and sales people that are responsive, enthusiastic and accomodating is the only way to make the rest of them become that way.
acthad
08-12-2008, 12:58 PM
I know where you are coming from but you have to accept that the salesperson and you are completely opposites and did not have a friendship building experience when you first stopped at the dealer.
They are trained to sell without getting emotional or too friendly this nets the highest profit on a car that sells itself from the customer's emotion like a BMW.
He knows he can sell on the spot to a buyer and if they do not buy he knows another one will show up. Economy has nothing to do with the availability of a premium impulse buyer that are a dime a dozen.
If it was not meant to be it was not meant to be. Move on, there will be other X5s, but work with the same salesperson, hopefully the next one you will hit it off with better. Congrats on choosing an X5, your wife has good taste!